Payment Policy
Last updated: July 2025
At Silkyan, we aim to provide a seamless, transparent, and secure shopping experience for all our customers. This Payment Policy outlines our accepted payment methods, billing terms, currency details, and transaction security in full compliance with Google Merchant Center guidelines.
1. Accepted Payment Methods
We accept a wide range of secure payment options for your convenience:
- Credit Cards: Visa, Mastercard, American Express, Discover
- Debit Cards: Visa Debit, Mastercard Debit
- Digital Wallets & Express Checkout: PayPal, Apple Pay, Google Pay, Shop Pay
We do not accept cash on delivery (COD), personal checks, bank wire transfers, or layaway plans.
2. Currency & Pricing Transparency
- All prices displayed on silkyan.store are in United States Dollars ($ USD).
- Tax Policy: Prices listed are tax-free for eligible orders within the United States.
- No Hidden Surcharges: There are no processing fees, credit card surcharges, or hidden fees added at checkout. The final price shown at checkout is the exact amount you will be charged.
3. Billing & Payment Timing
- Your card or payment account will be charged immediately upon order placement and checkout confirmation.
- Once payment is successfully processed, you will receive an immediate order confirmation email with your order summary and invoice receipt.
- Orders will only be processed and shipped after full payment authorization is received.
4. Payment Security & PCI Compliance
Your payment security is our highest priority:
- SSL Encryption: Our entire website uses 256-bit Secure Sockets Layer (SSL) encryption to protect your sensitive financial information during transmission.
- PCI-DSS Compliance: All payments are processed through Level 1 PCI-DSS compliant payment gateways. Silkyan never stores or accesses your full payment card details or CVV security codes on our servers.
5. Fraud Prevention
To protect our customers against fraudulent transactions, all orders are subject to automated verification checks. If additional verification is needed, our customer support team may reach out to verify order details before fulfillment.
6. Order Cancellations & Refunds
If you wish to cancel an order before it ships, please contact us immediately at support@silkyan.store. Refunds for cancelled orders or returned items will be processed back to your original payment method within 3–5 business days in accordance with our Return & Refund Policy.
7. Contact Information
If you have any questions or concerns regarding our Payment Policy or a specific transaction, please reach out to our team: