Accessibility Statement for silkyan LLC
At silkyan LLC, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all of our customers.
Our Commitment
silkyan LLC is dedicated to making our website, https://silkyan.store/, accessible to the widest possible audience, regardless of technology or ability. We strive to adhere to the Americans with Disabilities Act (ADA) and other applicable regulations to provide a barrier-free experience.
Accessibility Standards and Guidelines
To help us achieve our accessibility goals, silkyan LLC aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our Ongoing Efforts
We are continuously working to improve the accessibility of our website. Our efforts include:
- Designing and developing our website with accessibility in mind, utilizing features of our WooCommerce platform where applicable.
- Ensuring clear and consistent navigation throughout the site.
- Providing appropriate text alternatives for non-text content, such as images.
- Making sure our content is well-structured and easy to understand.
- Working to ensure our website is navigable using a keyboard only.
- Optimizing for compatibility with common screen readers and other assistive technologies.
- Regularly reviewing our website with accessibility tools and through user feedback to identify and address potential barriers.
Browser and Assistive Technology Compatibility
Our goal is for silkyan.store to be compatible with a wide range of web browsers and assistive technologies. We recommend using the latest versions of your preferred browser and assistive technology for the best experience.
Feedback and Support
Despite our best efforts to make silkyan.store fully accessible, some issues may still occur. We are always learning and looking for ways to improve our accessibility.
If you experience any difficulty accessing or using any part of our website, or if you have any feedback or suggestions on how we can improve accessibility, please do not hesitate to contact us. Your input is invaluable as we strive to enhance the user experience for all.
You can reach our customer service team during our business hours, Monday-Friday 9AM-5PM EST, via:
- Email: support@silkyan.store
- Phone: +1 (407) 992-7777
- Mail: 181 PASEO DE PERALTA SANTA FE, NM 87501, US
We will work with you to provide the information, item, or transaction you seek through an alternate communication method that is accessible for you, consistent with applicable law.