Privacy Policy

Effective Date: October 26, 2025

1. Introduction Welcome to silkyan LLC! This Privacy Policy explains how silkyan LLC (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website https://silkyan.store/ (the “Site”) or make a purchase from us. As a sole proprietorship, we are committed to protecting your privacy and handling your data with transparency and care.

2. Who We Are silkyan LLC operates an online store specializing in Apparel & Accessories, specifically Cocktail & Party Dresses. Our website is: https://silkyan.store/ You can reach us at:

3. Information We Collect We collect various types of information to provide and improve our services to you.

  • Personal Information You Provide Directly:
    • Contact Information: Name, email address, postal address, shipping address, and phone number when you create an account, place an order, or contact customer service.
    • Order Information: Details about products you purchase, including billing and shipping information.
    • Communications: Records of your correspondence with us, such as emails or chat messages.
  • Information Collected Automatically (Device and Usage Data):
    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information. This includes your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how you use our Site, improve your shopping experience, and analyze trends.
    • Log Data: When you access our Site, our servers automatically record information that your browser sends. This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

4. How We Use Your Information We use the information we collect for various purposes, including:

  • To Process and Fulfill Orders: To process your purchases, confirm your order, send shipping notifications, and deliver products to you.
  • To Provide Customer Service: To respond to your inquiries, provide support, and manage returns and exchanges. Our customer service hours are Monday-Friday 9AM-5PM EST.
  • To Improve Our Site and Services: To analyze how our Site is used, diagnose technical problems, and enhance the functionality and user experience.
  • For Marketing and Communications: To send you updates, promotions, and special offers if you have opted in to receive them. You can opt out of these communications at any time.
  • For Security and Fraud Prevention: To protect our Site and customers from fraudulent transactions, unauthorized access, and other illegal activities.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes within the United States.

5. How We Share Your Information We do not sell your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processing via accepting credit and debit card payments, shipping carriers, website hosting, data analysis, email delivery services). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) in the United States.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Your Rights and Choices You have certain rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., to complete a transaction, detect security incidents, or comply with a legal obligation).
  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
  • Cookie Preferences: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer. However, this may affect your ability to use some features of our Site.

7. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

8. Data Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Third-Party Links Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers in compliance with the Children’s Online Privacy Protection Act (COPPA).

11. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: